Sample of All FAQs (Helpie FAQ)
- If I miss a monthly payment, what happens to my website?We offer a 30 day grace period for late payments. If after 3 months you have not made a payment, the site would come down until late payments are up-to-date.
- Who monitors my website for security risks?Our New York Marketing team monitors for security risks using several plugins that keep your site secure and alert us the moment a problem might occur.
- If I have changes in three months, are those changes included?Simple updates such as changing hours or adding an employee is included. Regular or large updates are an additional cost.
- Does my site include an SSL Certificate?All of our sites are hosted with a secure server that uses HTTPS. An additional SSL Certificate can be purchased.
- Do I get an email address with my website?We can point your MX records and set up an email address with any email company. However, we recommend using Google Workspace which charges $6/mo per inbox.
- I don't own my own domain. How do I get a custom domain?A custom domain name is $20/year and can be purchased through New York Marketing. Domains must be renewed yearly.
- How many pages does the "free design" include?
It is not only limited on pages but how much is on the 1 page. The free design includes up to $400 of normal design time.
- Why New York Marketing for website hosting?Hosting a website with New York Marketing can provide several advantages, including dedicated hosting, monthly site backups, and robust security features. Plus, you get to leverage our experience in web design, SEO, and digital marketing to enhance your website’s performance and reach.
- What kind of WordPress Hosting can you accommodate?We can migrate any existing WordPress site onto our server.
- What is hosting?Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed on the Internet. Websites are hosted, or stored, on special computers called servers. When Internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser.
- HOW DOES ORDERING WORK?
We supply a unique landing page URL for each school or organization. All orders are placed online. We cut off ordering one week prior to your selected deadline. The full order is then placed and delivered to your location. (Or, you can pick it up at our office in Williamsville, NY.) We also supply a spreadsheet with order details so you can see who ordered what signs, how many, and what student they are supporting.
You would then set a designated pick up date and location for your students/members. For example, at an event, in the cafeteria, etc.
If you wish to order an additional batch(s) of signs after your fundraiser is over, it must be in increments of 10.
If you wish to ship/deliver to multiple addresses, there may be additional shipping fees.
- WHAT ARE THE ARTWORK OPTIONS?
We can use one of your designs or one of our graphic designers will be happy to help you setup your fundraiser designs. Your designs will be customized with your school or organization’s logo, colors, fonts, and imagery whenever able.
- HOW DOES MY SCHOOL/ORGANIZATION YOU GET PAID?
After your fundraiser is completed, we write a check for your organization.
- WHAT DOES A SIGN COST?
Cost Per Sign: $25
$15 goes to New York Marketing | $10 goes back to your school or organization
The price includes one stake per sign.
- Can we ship to multiple addresses?
We generally arrange a single drop-off location for all sign orders and stakes for your team/school/organization. If you wish to order an additional batch(s) of signs, it must be in increments of 10.
If you wish to ship/deliver to multiple addresses, there may be additional shipping fees.
- Does it include stakes?
Yes, each sign comes with one stake.
- Can we use our own art work or have you create it for us?
Yes, you can send us one of your designs or one our graphic designers will be happy to help you setup your fundraiser.
- How do we get paid?
After your fundraiser is completed, we write a check for your team/school/organization.
- Does this cost anything to setup?
Nope not at all! Just fill out the form above and we’ll get started on your fundraiser.
- FAQ