Customer retention is vital to have in order to maintain a successful business. Here are some techniques to improve your customer retention:

• Loyalty Programs: Implementing loyalty programs where customers can redeem points and receive discounts or prizes gives customers an incentive to continue shopping at your business. 
• Regular Engagement: Staying connected with your customers through emails and social media helps to create a relationship with them. Creating fun and interesting social media posts and emails will help to keep your customers interested in your upcoming things. 
• Exceptional Customer Service: Providing great customer service can help to create loyal customers. Being responsive, positive, and helpful can help to create great customer service.